The Confidence Code - Strategies to Step Up and Stand Out

Published on July 31, 2025

By Jacquie Rives, WOTC Community Leader & Program Director, The Channel Company 

Confidence. We often think of it as something you either have, or you don’t—like charisma or a photographic memory. But confidence isn’t an innate trait reserved for a lucky few. It’s a skill. And like any skill, it can be cultivated, practiced, and strengthened over time. 

Drawing inspiration from The Confidence Code by Katty Kay and Claire Shipman, this blog dives into research-backed strategies that help you build lasting confidence—especially in high-stakes environments where it matters most. 

What Confidence Is—And What It Isn’t
Confidence isn’t bravado or arrogance. It’s not about always having the right answers or never feeling self-doubt. True confidence is the belief in your ability to take action—even when the outcome is uncertain. 
 
Research shows that confident people are more likely to:
  • Speak up in meetings
  • Pursue promotions or stretch assignments
  • Advocate for themselves and others
  • Recover more quickly from failure 

But here’s the kicker: women often underestimate their abilities—even when they outperform their peers. This “confidence gap” isn’t a reflection of competence, but rather of conditioning.

The Science Behind Confidence 
Confidence is influenced by both nature and nurture:
  • Neurological patterns: Our brains form confidence circuits through repeated experiences of success and risk-taking.
  • Hormones: Testosterone (present in all genders) is linked to assertiveness, while cortisol is linked to stress and anxiety.
  • Environment: Feedback, mentorship, and role models shape how we see ourselves in relation to others. 

Good news? You can rewire your confidence circuitry with intention and practice. 

Strategies to Step Up and Stand Out
 
Take Action—Even Before You Feel Ready 
Confidence is a result, not a prerequisite. The more you act, the more you build belief in your abilities. Don’t wait until you feel 100% qualified—research shows men apply for jobs when they meet 60% of the criteria; women often wait for 100%. 

Try This: Say “yes” to an opportunity that scares you a little, then commit to learning as you go.

Reframe Failure as Feedback 
Instead of letting mistakes impact your confidence, use them as fuel. Neuroscience shows that reframing failure activates learning centers in the brain and reduces the fear response. 

Try This: After a setback, write down what you learned, what you’ll do differently, and what strengths you used—even in the struggle. 

Speak Up and Be Heard 
Confident communication is a muscle. Practice direct, clear language and avoid minimizing phrases like “just,” “I think,” or “sorry, but.” 

Try This: Challenge yourself to share your perspective early in a meeting or offer to lead a portion of a presentation.  

Quiet Your Inner Critic 
That voice that says “you’re not good enough”? It’s not the truth—it’s a habit. Cognitive behavioral studies show that naming and disputing negative self-talk reduces its power. 

Try This: Give your inner critic a silly name (like “Jittery Jacquie) and consciously replace doubt with evidence of your capability. 

Surround Yourself with Confidence Catalysts 
Confidence is contagious. Mentors, allies, and supportive peers help reinforce your strengths and push you to stretch. 

Try This: Build your personal board of directors—a small circle of trusted individuals who will tell you the truth and cheer you on. 

Bonus: Use AI to Practice and Polish Your Confidence 
AI tools like ChatGPT can help you:
  • Draft assertive emails or talking points
  • Role-play challenging conversations
  • Identify tone that may unintentionally downplay your message 

Whether you’re prepping for a pitch or reflecting on a tough moment, AI can be your real-time coach—building the reps that build your confidence. 

Confidence Is a Choice—One You Can Make Daily 
Confidence doesn’t mean having all the answers. It means trusting yourself enough to raise your hand, speak your truth, and take the next step. It’s not about being fearless, but about taking action despite the fear. 

So here’s your invitation: Step up. Stand out. And remember—you don’t need permission to lead. ✨You just need to believe you can. 

 

Bio: A little about me: I have been a COO, an entrepreneur, a photographer, and served in the US Army for six years both stateside and overseas. I enjoy writing, traveling, photography, hiking, and skiing during my free time. Most importantly, I am a proud mother of two amazing daughters and currently reside in Georgia with my husband, Tony and our new pup, Lucy.